Common questions
How do I log in?
Shedio uses email verification instead of passwords. Enter your email, and we’ll send you a 6-digit code.
If it doesn’t arrive within a minute or two, check your spam folder. Codes expire after a short while — just request a new one if needed.
How do I delete my account?
You can delete your account any time, right in the app: Profile → Settings → Delete Account, and confirm.
This permanently removes your profile and training history and cannot be undone.
Does the Shedio app cost anything?
The Shedio app is free to download, and there are no in-app purchases — every plan and every exercise is available at no extra cost.
If you purchased a subscription through our website, you can manage it in your account at shedio.life.
Questions about billing or a charge?
If you see a charge from Shedio, it’s most likely a subscription started on our website. You can review or cancel it any time in your account.
Refunds are handled according to our Money-back Policy.
Not sure? Email us first at support@shedio.life — we’ll always work it out with you.
Tell us what’s going on.
Write to us with as much detail as you can — we read every message and reply within 1–2 business days.
